Pharma CRM with Multichannel
CRM, CLM, CX, RTE and many more solutions made for pharma.
Our projects are always orientated to customers objectives. Instead of saying NO we seek for solution delivery.
Our R&D laboratory defines the Pharma CRM market pace.
4.9 out of 5 is the average satisfaction rate from our customers. Still, we are addicted to fulfil a clear excellence.
The name of 200+ pharmaceuticals prove that Pharma CRM solutions can be effective and fairpriced.
7 out of 10 biggest pharma trust us... and some more
“This project’s successful completion in the area of Information Technology and Telecommunications of Alkaloid AD Skopje paved the way for the next stage planned – working on field with tablet devices in other subsidiaries outside Macedonia as well, and their synchronization with the head office” – said Nikola Dimovski, Manager of the Information Technology (IT).
“We selected MediaSoft Sales Vision as our future CRM platform, because it offers a “state of the art” tablet based CRM solution, which is also specifically suited for the requirements of small & midsize pharmaceutical companies at a compelling price performance ratio. We are looking forward to a lean and successful implementation project and a longterm partnership amongst two family owned companies.”
“The need to foster our customer service efforts in our teams successfully met with Mediasoft’s proposition. We wanted to see a partnership in the CRM field where the system versatility and continuous customer focus are the key drivers of the collaboration not only in the system implementation process but in the daily operation as well. I think we found an optimal solution for our needs.” – Zsolt Safranka MD, International Field Force Manager at Gedeon Richter.
“After using several CRM in my career, Sales Vision is the easiest to use, complete and user friendly system.”, Mihnea Ciotaru SFE Manager Valeant
“The whole project was completed in line with the defined phases and deadlines, therefore already the next day, after the first training of medical representatives, we started using
CLM tool on the field. In my opinion, the most important aspect of migrating to CLM is integration of advanced functionalities of application and additional functionalities that we
successfully developed, at our request with Media Soft.” – Marko Devrnja, Head of CEE Marketing.